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First published on January 18, 2008 Science, Technology & Human Values 2008, doi:10.1177/0162243907311556
From Innovation Community to Community Innovation: User-initiated Innovation in Wireless Leiden
Ellen Van Oost*,
Stefan Verhaegh, drs. / M.A.,
and
Nelly Oudshoorn, PhD
University of Twente
* To whom correspondence should be addressed. E-mail: e.c.j.vanoost {at}utwente.nl.
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Abstract |
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The role of users in innovation processes has gained increasing attention in
innovation studies, technology studies, and media studies. Scholars have
identified users and use practices as a source of innovation. So far,
however, little insight has been generated in innovation processes in which
communities of users are the driving force in all phases of the
innovation process. This article explores the conceptual vocabularies of
innovation studies and actor– network theory and discusses their
adequacy for describing and understanding the dynamics of user-initiated
innovation processes in which community and innovation are closely
intertwined. The authors introduce the concept of community innovation
and argue for its relevance for understanding the full dynamics of
innovations initiated and shaped by user collectives. The article elaborates
a qualitative case study of Wireless Leiden, a local wireless network
infrastructure in the Dutch town of Leiden initiated, designed, and
maintained by a local community of users.

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